Currently there is no new key or patch available for your player. Please see the following table:
Error Code
Explanation
Solution
D01
Unusual service request or server error. The server cannot handle this request.
Submit Product Information* to request for Technical Support.
*Product Information should include the following details. With this information, we can give you speedier feedback.
Version Number
Please follow these steps to get the WinDVD version number:
Launch WinDVD.
Right-click on the WinDVD control panel.
Select "About" from pop-up menu.
Get the version number as shown below
Product Source
We need to know how to get the same WinDVD version.
If your WinDVD was pre-installed in your personal computer or laptop, please provide your machine's brand name.
If you purchased your copy from a retail market, please let us know if it is the WinDVD Box version or the Electronic Software Download (ESD) version.
User Name as Corel member
Please provide us with your Corel member ID. (Your email address used when logging in to update your AACS key.)
Error Code
If you need further assistance, please contact our Technical Support. Thank you very much.